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Privacy Policy 

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1. Introduction 
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We are Preta Paige Ltd. We are a company registered in England. In this privacy notice we will refer to ourselves as 'we', 'us', or 'our'. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information through our website, communications, and services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Data Controller

Under the UK data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used.

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3. Personal Data We Collect

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  • Identity Data 

  • Contact Data

  • Transaction Data

  • Technical Data 

  • Marketing Preferences

  • Allergy/Special Request Info (if provided for orders)​

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Non-Personal Data - We may collect anonymized and aggregated data such as demographic trends, website activity, and device information. This helps us understand user behavior and improve our services, but it does not identify you individually.

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5. How we collect data

 

We collect data directly from you when you place an order, submit a form, or contact us. We also collect data automatically via              cookies and through third-party services such as Instagram, Facebook, Wix, or Shopify.

  • Legal Bases for Processing

  • Contract – to process your order

  • Consent – for marketing emails

  • Legal Obligation – for tax and record keeping

  • Legitimate Interest – to improve our service

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6. Use of Personal and Non-Personal Data
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​We use your personal data to:

  • Fulfill orders and provide customer service

  • Send updates and promotional content (with consent)

  • Run giveaways and social campaigns

  • Improve our services and user experience

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We use non-personal data to:

  • Analyze traffic and behavior patterns

  • Improve site functionality and content

  • Support marketing strategies and decision-making

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6. Protection of Personal Data​

We are committed to keeping your data secure. Our website is hosted on the Wix.com platform, which provides us with the online infrastructure to offer our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix stores your data on secure servers behind a firewall. For more information on Wix’s data protection practices, please visit: https://www.wix.com/about/privacy

Please note that shared hosting environments, such as those used by Wix, include multiple customers on the same server infrastructure. However, strict logical separation is enforced between customer data to maintain privacy and prevent unauthorized access.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include the use of encryption, secure data storage, and access controls.

Sharing Your Data We only share data with trusted providers including:

  • Payment processors (e.g., PayPal, Stripe)

  • Email marketing platforms (e.g., Mailchimp)

  • Hosting and analytics tools (e.g., Wix, Google Analytics)

  • Delivery services Some services may process data outside the UK. We ensure appropriate safeguards are in place.

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​7. Data Retention​
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  • Order data: 6 years for tax/legal reasons

  • Marketing: until unsubscribed

  • Enquiries: up to 12 months​

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Your Rights You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to processing for marketing

  • Lodge a complaint with the ICO Contact us at [Insert business email address] to exercise these rights.

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8. Children’s Privacy

 

We do not knowingly collect or solicit personal data from children under the age of 18. If under 18, please do not submit any personal information through the websites and services. If we become aware that we have collected personal data from a child without parental consent please contact us immediately.

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9. Cookies

 

Our website use "cookies" for essential site functionality and analytics. You may adjust your browser settings to refuse some or all cookies. More detailed information is available in our Cookie Policy.

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10. Data Security

 

We use secure platforms and encryption where appropriate to protect your data. However, no internet transmission is 100% secure. Wix complies with industry standards for security and data integrity. More about their security protocols can be found here: https://support.wix.com/en/article/about-ssl-and-https

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11. Affiliate and External Website Links
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Our website may contain links to third-party websites, including affiliates and partners. Clicking on those links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of these external websites and encourage you to read their privacy policies  

 

 

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12. Policy Updates

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This policy may be periodically updated. Changes will be posted on this page. Preta Paige Treats reserves the right to make changes without any prior notice. Any modification made will be posted with "Last Updated" date.

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Last Updated: 30th April 2025

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